Privacy policy

Website privacy policy

Who we are

Our website address is: https://www.simplydoorhandles.co.uk

Key details

This website privacy policy describes how Core Hardware Limited protects and makes use of the information you give the company when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on: 28th November 2017.

If you have any questions about this policy, please email;

enquiries@simplydoorhandles.co.uk or write to:

SIMPLY DOOR HANDLES

Core Hardware Ltd t/a
Unit 29 The Ringway
Beck Road
Huddersfield
West Yorkshire, HD1 5DG

Great Britain

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

We may collect the following information:

Name
Contact information including email address.
Demographic information, such as postcode.
Website usage data.
Other information relevant to client enquiries
Other information pertaining to special offers and surveys

How we use this data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

For our internal records
To improve the products and services we provide
To contact you in response to a specific enquiry/order.
To enable you to place an order and us to fulfil your order.
To contact you via email for market research reasons, for example, third-party feedback providers.

Who we share your data with.

We do not share your data with any 3rd party other than our nominated carrier for the purpose of making a delivery of an order to you. You will only receive a call regarding your enquiry or call from ourselves.

Cookies and how we use them

What is a cookie?

A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
Store information about your preferences. The website can then present you with information you will find more relevant and interesting
To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you and you will not be able to place an order with us online.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it. To learn more about cookies and how they are used, visit All About Cookies.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We will only send your data to our nominated carrier to make a delivery to you or to a third-party review company to ask for feedback on our service and products.

Controlling information about you

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

Opt-in to receive marketing communications from us by email. We will never pass your details to any other party other than our carrier to make the delivery when you order goods from us.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

Send an email to: enquiries@simplydoorhandles.co.uk.

Write to us at:

^{Core Hardware Ltd t/a}
^{Unit 29 The Ringway}
^{Beck Road}
^Huddersfield
^{West Yorkshire HD1 5DG}
^{Great Britain}

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act.

Security

We do not store or have access to any personal card payment details for security purposes. All online payments are handled by Stripe or PayPal. They are our nominated payment handlers.

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards,

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links from our site

Our website may contain links to other websites.

Please note that we have no control over websites outside the www.simplydoorhandles.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.